Household Care Plan
Household Care Plan - Bronze ($12 per month)
A simple membership that makes appliance care easier: priority scheduling, retail discounts, and one annual service token you can use when you need us most.
Benefits
- Priority scheduling (within designated service areas)
- 10% off retail repair service (flat-rate invoice) while your membership is active
- One (1) annual service token (per membership year)
- Clear communication, consistent standards, and respectful in‑home service
Retail repairs only. Not valid for manufacturer warranty or third-party contract work. Not combinable with other offers.
How the Annual Service Token Works
- Join Bronze for $12 per month (automatic monthly billing).
- You receive one (1) service token per membership year.
- Use the token for either (a) one diagnostic visit OR (b) one preventative maintenance service.
- If you use your token during the membership year, a minimum 12-month commitment applies.
What You Can Use the Token For
- One diagnostic visit (retail diagnostic)
- OR one preventative maintenance service
- The token may be gifted to a friend or family member for diagnostic use only
Who Bronze is For
- Homes that want a simple, affordable plan for appliance support
- Busy families that value priority scheduling and clear communication
- Homeowners who want predictable benefits and retail discounts
- Customers who prefer having a yearly service token ready when something goes wrong
Membership Terms
$12 per month
Membership Terms:
- Membership requires a valid credit or debit card on file.
- Enrollment authorizes automatic recurring monthly billing.
- Membership renews automatically unless canceled by the member.
- One (1) service token is issued per membership year.
- The service token may be used for one diagnostic visit or one preventative maintenance service.
- Service tokens have no cash value and do not roll over.
- A service token may be gifted to a friend or family member for diagnostic use only. Preventative maintenance services are not transferable.
- If a service token is used during a membership year, a minimum 12-month commitment applies.
- Membership benefits, including discounts and priority scheduling, apply only within Doctor Appliance’s designated service areas.
- Membership discounts apply to retail repair services only and do not apply to manufacturer warranty or third-party contract work.
FAQ
How do I join Bronze?
Join using the form on this page or call our main line at 800-298-8643. Enrollment requires a credit or debit card on file for recurring billing.
What does the 10% discount apply to?
It applies to retail repair service (flat-rate invoice) while your membership is active. It does not apply to manufacturer warranty or third-party contract work and cannot be combined with other offers.
How do I use my service token?
Once you are a member, you receive one token per membership year. When you need service, tell us you are a Bronze member and whether you want to apply your token to a diagnostic visit or preventative maintenance.
What if I do not use my token this year?
Tokens do not roll over and have no cash value. You receive a new token each membership year while your membership remains active.
Can I gift my token to someone else?
Yes. You may gift a token to a friend or family member for diagnostic use only. Preventative maintenance services are not transferable.
Does Bronze cover manufacturer warranty or extended warranty work?
No. Bronze benefits and discounts apply to retail repair services only and do not apply to manufacturer warranty or third-party contract work.
Is Bronze an insurance policy or an extended warranty?
No. The Household Care Plan is not an insurance policy and does not extend manufacturer warranties.
What areas are covered?
Membership benefits apply within Doctor Appliance’s designated service areas. If you are unsure whether you are in-range, call the main line and we will confirm.
How do I cancel?
You may cancel at any time. If a service token has been used during the membership year, a minimum 12-month commitment applies before cancellation can take effect.
*Household Care Plan is not an insurance policy and does not extend manufacturer warranties.
Join the Household Care Plan | Call Us (800-298-8643) if you have questions.
Join the Household Care Plan ‑ Bronze
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